Cannot receive emails using Mozilla Thunderbird

If you are not able to receive emails in Mozilla Thunderbird please follow these steps:

1. Make sure your Mozilla Thunderbird has been configured following these steps:

http://www.siteground.com/tutorials/email/mozilla_thunderbird.htm

2. Make sure you are not having problems connecting to the POP3 / IMAP server:

http://kb.siteground.com/article/pop3_imap_refusing_connection.html

3. Make sure you have not exceeded your mail quota. Log in Cpanel and go to Mail, Manage email accounts. Increase the quota twice to make sure this is not the problem;

4. Make sure your MX records are correct. The easiest way to fix similar problems is by using Siteground's DNS servers:

http://kb.siteground.com/article/What_are_my_DNS_Records.html

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