FTP gives an error about incorrect loginWhen you receive an error about incorrect login we recommend to change your cPanel / FTP password. For this purpose please follow this link:
http://www.siteground.com/ua_files/index.php?requri=my_accounts/manage_accounts.php
You will log in your Customer's area and there will be a link "Manage" next to your account. Follow this link and there will be an option to change your cPanel / FTP password.
If you are using an additionally created FTP account, make sure to add @yourdomain.com after the FTP username. For example, your username will become ftpuser1@yourdomain.com if you have created an FTP user with username ftpuser1 and your domain is yourdomain.com.
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