How do I check if the server I am hosted on is experiencing technical difficulties

Knowledge Base Article

How do I check if the server I am hosted on is experiencing technical difficulties

In order to check the status of the server you are hosted on, please open:

Customers Area -> Get Support -> Check the status of your host server.

The status page should look like this

Here is an explanation of the above components:

1) Apache - This is our web server. If the Apache status is set to DOWN your site will be inaccessible.

2) FTP - This is the ftp server, which is used for file uploads. If it is down, you won't be able to upload new files using an FTP Client.

3) IMAP / POP3 - These are e-mail protocols.

4) MySQL - The database server. If it is down, all applications which require a mysql database will not be working.

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