Knowledge Base Article

The SMTP server is refusing my connection attempts

Some Internet Service Providers are blocking the standard SMTP port (25 port) to prevent SPAM/BULK messages being sent from their networks.

For your convenience, SiteGround has configured an alternative non-standard SMTP port . Please try changing the SMTP port from 25 to 2525 and you should be able to use Siteground's SMTP server.

 

If you are having problems with your email service, ask your host for assistance. SiteGround provides the best email hosting and we will assist you with any email issues you may have.



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