Why is the Backup option disabled in cPanel?cPanel's Backup function has been disabled because it causes frequent server overloads.
However, it is easy to create a backup for your account by following the instructions in this article.
You can also purchase a full backup creation for your account at this URL:
https://www.siteground.com/support/showform.php?topic=24
Another option is to purchase our backup script. It will create backups of your files, mails and databases daily or weekly. You can order this script from your Help Desk > Exclusive Professional Services > Script for backup.